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When can I expect to receive my order?
For details regarding our current shipping time frame, please refer to our home page. If nothing is indicated, please allow up to 3 weeks to receive your tutu. Please keep in made that TuTu Girl tutus are handmade, made-to-order on a first come-first serve basis. We don’t sacrifice quality for time! If you have any concerns or know you need your tutu(s) sooner, please e-mail us directly BEFORE you order and we will let you know if we can accommodate your request.We recommenend spot cleaning - first, especially if your tutu has embellishements! Embellishments may not always hold up perfectly after full machine washing. However, if you feel that you still need to wash your tutu, simple use a warm or cold gentile cycle. Iron using a cool setting to avoid melting your tulle. A garment bag would also be a wise choice to use due to the nature of tulle.
Are the tutus pre-made and stocked?
TuTu Girl specializes in the custom tutu! All tutus are made-to-order to ensure the best fit possible and to meet your specifications. Tutu Girl is always available to work with you to create the tutu or your dreams!All items will ship either by USPS 1st Class or Priority Mail with delivery confirmation as a courtesy to you. Delivery confirmation is only available for packages traveling within the continentail USA. You will receive a tracking number, and this number will show when the item left our premise.
What type of hair clip should I order?
We offer two types of standard clips: pinch clips and French barrettes. Pinch clips are perfect for girls with thinner hair and are very easy for a child to take on and off all by herself. French barrettes are great for girls with a lot of hair, but usually requires the assistance or mom or dad to put on or take off.Since all tutus are custom and hand-made, we recommend you measure your child to ensure the best fit possible.
What tutu colors are available?
We carry over 50 radiant colors for the most divine custom tutu! Please view our extensive color chart for details on all colors. Can’t decide on a favorite color? Feel free to mix colors too at no additional charge, including our fantastic “color block” tutus.All items will ship either by USPS 1st Class or Priority Mail with delivery confirmation as a courtesy to you. Delivery confirmation is only available for packages traveling within the continentail USA. You will receive a tracking number, and this number will show when the item left our premise.
What kind of items do you have for sale?
Just about anything you need for children - from infants up to pre-teens - plus maternity items. We have clothes, shoes, costumes, winter-wear (fall/winter sale only), furniture, bedding, baby equipment, games, toys, videos, books, and more.Discreet Shipping. Your package will be shipped in a plain unmarked envelope with Elusions Plus, Inc.
Are there any MrVintage stores I can visit?
Yes! We have a retail showroom in Auckland. The address is 20 Falcon Street, Parnell, Auckland. Here’s a map if you need it. Jump to category..We offer two types of standard clips: pinch clips and French barrettes. Pinch clips are perfect for girls with thinner hair and are very easy for a child to take on and off all by herself. French barrettes are great for girls with a lot of hair, but usually requires the assistance or mom or dad to put on or take off.
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