Ahoy Matty Sailor Costume
How do I place an order online?
Checkout involves four steps. Add items you wish to buy to your cart. Provide your shipping and billing addresses. Select a shipping method and then enter payment information. Upon confirmation you will be directed to the receipt page that you should review and print for your records. Once a tracking number has been added to your order and is emailed to you, tracking of the package is available.
When will my order be delivered?
Most orders will arrive at your door within 4-10 business days within the US and 7-14 business days outside the US.On each product page you will see a bulk discount chart that calculates the discounted cost according to your quantity.
If I buy more than one item is there a discount?
On each product page you will see a bulk discount chart that calculates the discounted cost according to your quantity. When you add your product to the cart it will show you the regular price crossed out and then your wholesale trade cost. The multiple items must be of the same product ID to receive a discount. Discounts are on regular priced items only and are not featured on sale items or with other discounts.all of the varieties and different sizes in our inventory are shown with an individual listing page for most of the products. Anything we offer is in the store. If it is not listed we do not sell it.
Do you ship to Canada or other countries?
We do ship our products anywhere in the world. All shipments outside the continental US are sent USPS Global Express Mail (EMS). This is the most reliable service with tracking and we do not offer any other service when shipping outside the US. The shipping fee is based on weight automatically calculated through our shopping cart. We can not offer rush services outside the US due to border/customs delay.
How do I know what shipping option to select?
To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen. Select a Rush UPS option (3 day select, 2nd day air, next day air) for faster service. UPS ground is most common unless you need your order rushed.
The item I want is out of stock, when will it be available?
We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order. Discontinued items will remain out of stock until they are deleted annually.The measurements are usually listed on the product page as a small, medium, large etc. For further info on a particular size from a manufacture take note of the first two characters in the part number(the number in black just under the photo on the right side) Go to our sizing chart to see more details on the manufactures size.
Leave a Reply